ProLite Gear is 100% dedicated to Lightweight Backpacking, Ultralight Backpacking, and Fast and Lite Mountain Sports. We stock the highest performance lightweight equipment! Gear you won't find in your local stores.
If a
product fails due to defects in workmanship and/or materials, we will
repair the goods free of charge, or replace at our discretion. This
guarantee is in addition to your statutory rights. Sensible repairs
will be carried out on RAB products only for a reasonable charge (plus
postage). After receiving payment, we endeavour to return products
within six working days, however please allow extra time before busy
holiday periods. All repairs are carried out using top quality material
but we cannot guarantee that our repair service will be invisible.
We
are sorry but anything returned to us for repair must be washed first -
if the return is unclean, we will contact you first and let you know
the charge for professional cleaning prior to repair.
Due
to the high cost of postage for this service in counties outside the UK
you may wish to use a specialist in your own country.
For repairs in Norway please contact:
Sport och fritid Gore-tex service
Falkhytten
6480 Aukra
Norway
Tel. 0047 71174152
For information on repairs in Switzerland please
contact:
