MontBell’s warranty covers all defects in materials and workmanship to the original owner for the lifetime of the product. If a product ever fails due to a manufacturing defect, MontBell will repair the product, or replace it, at their discretion. This warranty does not cover damage(s) caused by accident, improper care, negligence, alterations, or normal wear and tear.
Damage(s) not covered under warranty will be repaired at a reasonable rate and a fee will be charged for shipping. All shipping to the MontBell Warranty Department must be pre-paid. MontBell also recommends all items are shipped via a courier with tracking capabilities and insurance, as MontBell cannot be liable for packages lost or damaged while in transit.All Items returned for warranty or repair inspection must be clean, no exceptions. Any dirty items returned for inspection may be refused and or subject to a mandatory cleaning fee. If you would like to send an item back for warranty or repair inspection please click here to download the required form.
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