| Section: | Warranty Information |
MontBell’s warranty covers all defects in materials and
workmanship to
the original owner for the lifetime of the product. If a product ever
fails due to a manufacturing defect, MontBell will repair the product,
or replace it, at their discretion. This warranty does not cover
damage(s) caused by accident, improper care, negligence, alterations,
or normal wear and tear. Damage(s) not covered under warranty will be
repaired at a reasonable rate and a fee will be charged for shipping.
All shipping to the MontBell Warranty Department must be pre-paid.
MontBell also recommends all items are shipped via a courier with
tracking capabilities and insurance, as MontBell cannot be liable for
packages lost or damaged while in transit. All Items returned for
warranty or repair inspection must be clean, no exceptions. Any dirty
items returned for inspection may be refused and or subject to a
mandatory cleaning fee. If you would like to send an item back for
warranty or repair inspection please click here to download the
required form.
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