| Section: | Warranty Information |
The Kahtoola Satisfaction Guarantee
If
you're not 100% satisfied with a product you purchased from us, we will
refund your money or exchange it at your discretion within 1 year of
the purchase date. Any repairs not covered by this warranty will be
made at a reasonable rate. The LeafSpring® extender bars are
guaranteed
to the original owner for lifetime against any defects in materials,
workmanship, or breakage.
Your complete satisfaction
is our goal... so please contact us with your comments or questions via
e-mail or call us toll-free at 866-330-8030.
Repairs
Kahtoola,
Inc., may evaluate and/or repair damaged traction system components at
its discretion, and the customer may be charged a reasonable fee for
items not covered under warranty.
Before you send us a product for repair, send an e-mail
message to info@kahtoola.com explaining what
needs to be repaired in as much detail as possible. We will reply as
soon as possible.
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