Return Policy
Tested Trusted Guaranteed
ProLite Gear hopes every product you purchase exceeds your expectations, but realize this may not always be possible. We will accept all new returns within 30 days of delivery.

All Returns and Exchanges must be arranged through our ProLiteGEAR.com Customer Service On-line Authorization Request.

1. On ProLiteGEAR.com click on Customer Service --> Order Returns. Select the Order Number you wish to return.
   
   
2. Select(check the select box) the items you wish to return. Fill in the reason you are returning the product(s). Click the button at the bottom of the page labeled "Return Selected Items".
   
   
3. On the next page click the link labeled "Click here to download your Return Authorization Certificate." Print this out and place it in the box with the product you wish to return. Click the link labeled "Click here to download your shipping label to use." Print this out and use it for the shipping label.
   
   
4. Insure your package and mail to:
   ProLite Gear Returns Dept.
   421 West Griffin Dr. Suite 1
   Bozeman, MT 59715